Nordic Speaking Customer Support for Home Appliances Department
4 days ago
Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Nordic Speaking Customer Support representative for our Home Appliances Department. In this role, you will be the first point of contact for our Nordic-speaking customers, providing exceptional support and assistance with their home appliance inquiries. If you are passionate about customer service and have a keen interest in home appliances, this position is perfect for you
Responsibilities- Provide outstanding customer support via phone, email, and chat in Nordic languages.
- Assist customers with inquiries related to home appliance products and services.
- Investigate and resolve customer complaints in a timely and effective manner.
- Offer expert advice and guidance to customers on product usage and features.
- Maintain accurate records of customer interactions for quality assurance.
- Collaborate with the team to improve customer satisfaction and service delivery.
Requirements
- Fluency in one or more Nordic languages (Danish, Finnish, Norwegian, or Swedish) is required.
- Strong communication and interpersonal skills.
- Previous experience in customer service or support roles, especially in the home appliances industry, is preferred.
- Excellent problem-solving skills with a commitment to customer satisfaction.
- Ability to work effectively in a dynamic, team-oriented environment.
- Basic technical knowledge of home appliances is a plus.
- Familiarity with customer service software and tools is advantageous.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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