Nordic Speaking Customer Support for Home Appliances Department

4 days ago


Athens, Attica, Greece Patrique Mercier Recruitment Nordic Full time

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Nordic Speaking Customer Support representative for our Home Appliances Department. In this role, you will be the first point of contact for our Nordic-speaking customers, providing exceptional support and assistance with their home appliance inquiries. If you are passionate about customer service and have a keen interest in home appliances, this position is perfect for you

Responsibilities
  • Provide outstanding customer support via phone, email, and chat in Nordic languages.
  • Assist customers with inquiries related to home appliance products and services.
  • Investigate and resolve customer complaints in a timely and effective manner.
  • Offer expert advice and guidance to customers on product usage and features.
  • Maintain accurate records of customer interactions for quality assurance.
  • Collaborate with the team to improve customer satisfaction and service delivery.

Requirements

  • Fluency in one or more Nordic languages (Danish, Finnish, Norwegian, or Swedish) is required.
  • Strong communication and interpersonal skills.
  • Previous experience in customer service or support roles, especially in the home appliances industry, is preferred.
  • Excellent problem-solving skills with a commitment to customer satisfaction.
  • Ability to work effectively in a dynamic, team-oriented environment.
  • Basic technical knowledge of home appliances is a plus.
  • Familiarity with customer service software and tools is advantageous.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )


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