Portuguese Speaking Customer Support for Home Appliances Department
4 days ago
Patrique Mercier Recruitment is pleased to offer an exciting opportunity for a Portuguese Speaking Customer Support representative in our Home Appliances Department. This role is perfect for individuals who are passionate about providing outstanding customer service and have a keen interest in home appliances. As a member of our team, you will assist Portuguese-speaking customers with their inquiries, offer support regarding products, and ensure customers have the best experience possible. If you are fluent in Portuguese and eager to help customers, we invite you to apply
Responsibilities- Provide exceptional customer support via phone, email, and chat in Portuguese.
- Assist customers with inquiries related to home appliances, including product information, troubleshooting, and after-sales support.
- Effectively manage and resolve customer complaints with professionalism.
- Educate customers on product features, usage, and care instructions.
- Document customer interactions accurately to ensure high-quality service delivery.
- Work collaboratively with the team to enhance the overall customer experience.
Requirements
- Fluency in Portuguese (both spoken and written) is required.
- Strong communication and interpersonal skills.
- Previous experience in customer service, especially in a related field, is preferred.
- Ability to effectively solve problems and provide satisfactory solutions to customers.
- Interest in home appliances and a willingness to learn about various products.
- A positive attitude with a focus on teamwork is essential.
- Experience with customer service software and tools is an advantage.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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