Spanish Speaking Customer Service for Home Improvement

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for Spanish speakers to join a leading company as Customer Service Representatives for the Home Improvement & DIY Tools Department If you have a passion for home improvement and a desire to help customers find the right tools for their projects, this is the perfect role for you. In this position, you will assist Spanish-speaking customers with their inquiries, provide guidance on products, and ensure a smooth shopping experience. Join a dedicated team that values customer satisfaction and be part of an industry that empowers people to enhance their homes

Your Responsibilities
  • Deliver exceptional customer support to Spanish-speaking clients via phone, email, and chat.
  • Assist customers with inquiries about home improvement and DIY tools.
  • Resolve issues efficiently while providing a positive experience.
  • Maintain professionalism and a friendly demeanor in all customer interactions.
  • Document customer conversations accurately to support service improvement.
  • Collaborate with team members to understand customer needs and enhance service delivery.

Requirements

  • Fluency in Spanish (both written and spoken) is essential.
  • Strong interest in home improvement and DIY tools.
  • Experience in customer service is an advantage but not mandatory.
  • Excellent communication and interpersonal skills.
  • Ability to problem-solve effectively and maintain a customer-first approach.
  • Willingness to learn about products and services in the home improvement sector.
  • Desire to work in a dynamic team environment focused on customer satisfaction

Benefits

  • · Private Health Insurance
  • · Training & Development
  • · Performance Bonus
  • · Extra Salaries Per Year Fully Paid Training
  • . Above Average Greek Salary
  • · Fully Paid Relocation Package ( flight, transfer and hotel )
  • · Free Greek Lessons, discounts and other perks


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