Spanish Speaking Customer Support for Home Security
4 days ago
Patrique Mercier Recruitment FR is dedicated to connecting talented individuals with rewarding career opportunities. We are currently seeking a Spanish Speaking Customer Support Representative for the Home Security & Alarm Systems Department. This position is perfect for those who are passionate about customer service and are eager to assist Spanish-speaking clients in ensuring their home security needs are met effectively.
Responsibilities- Provide exceptional customer support to Spanish-speaking clients regarding home security and alarm systems through phone, email, and chat.
- Assist customers with inquiries related to product features, installation, troubleshooting, and service plans.
- Effectively handle customer complaints and resolve issues to ensure a positive service experience.
- Document all customer interactions accurately and efficiently while following up on outstanding queries.
- Collaborate with technical teams to address complex customer issues and improve overall service quality.
- Educate customers about safety protocols and best practices for home security systems.
- Gather and relay customer feedback to support ongoing improvements in products and services.
Requirements
- Fluency in Spanish and English, both written and spoken.
- Previous experience in customer support, preferably in the home security or technology sectors.
- Strong communication skills with a focus on providing an exceptional customer experience.
- Detail-oriented and capable of managing multiple tasks effectively.
- Familiarity with CRM systems and standard office software.
- Proficient in troubleshooting technical issues and articulating solutions to customers.
- Flexible availability to work varied hours, including evenings and weekends as required.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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Athens, Attica, Greece Patrique Mercier Recruitment ES Full timeJoin Our Home Security Team Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for a Spanish Speaking Customer Support representative for our Home Security & Alarm Systems Department If you're fluent in Spanish and have a passion for helping customers protect their homes, this role is perfect for you.In this essential position, you...
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Athens, Attica, Greece Patrique Mercier Recruitment TR Full timePatrique Mercier Recruitment is excited to announce an opening for a Spanish Speaking Customer Support Representative within our Home Security & Alarm Systems Department. In this key role, you will provide exceptional support to Spanish-speaking customers, assisting them with inquiries related to home security systems and alarm services. Your primary goal...
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Athens, Attica, Greece Patrique Mercier Recruitment FR Full timePatrique Mercier Recruitment FR is committed to connecting skilled professionals with outstanding career opportunities. We are currently looking for a Spanish Speaking Customer Support Representative for the Home Security & Alarm Systems Department. This role is ideal for individuals who have a passion for customer service and security solutions, and who are...
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Athens, Attica, Greece Patrique Mercier Recruitment FR Full timePatrique Mercier Recruitment FR is focused on connecting skilled professionals with rewarding career opportunities. We are currently looking for a Spanish Speaking Customer Support Representative for our Home Security & Alarm Systems Department. This role is perfect for individuals who have a passion for safety and security and are dedicated to providing...
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