Spanish Speaking Customer Support for Home Security
5 days ago
Patrique Mercier Recruitment FR is focused on connecting skilled professionals with rewarding career opportunities. We are currently looking for a Spanish Speaking Customer Support Representative for our Home Security & Alarm Systems Department. This role is perfect for individuals who have a passion for safety and security and are dedicated to providing exceptional support to Spanish-speaking customers.
Responsibilities- Provide outstanding customer support to Spanish-speaking clients regarding home security and alarm systems through phone, email, and chat.
- Assist customers with inquiries about product features, installation processes, and troubleshooting issues.
- Handle customer complaints and resolve issues in a timely and efficient manner.
- Maintain accurate records of customer interactions and follow up on pending inquiries.
- Collaborate with technical support and installation teams to ensure customer needs are met swiftly and effectively.
- Educate customers on security best practices and the use of their security systems for maximum effectiveness.
- Gather customer feedback to support ongoing improvement in product and service quality.
Requirements
- Fluency in Spanish and English, both written and spoken.
- Experience in customer service, preferably in the home security or technology sector.
- Strong communication skills with a customer-first mindset.
- Technical aptitude to understand and explain security system functionalities.
- Proficient in using CRM software and standard office applications.
- Ability to handle multiple tasks with strong attention to detail.
- Flexibility to work varied hours, including evenings and weekends as necessary.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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Athens, Attica, Greece Patrique Mercier Recruitment ES Full timeJoin Our Home Security Team Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for a Spanish Speaking Customer Support representative for our Home Security & Alarm Systems Department If you're fluent in Spanish and have a passion for helping customers protect their homes, this role is perfect for you.In this essential position, you...
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Athens, Attica, Greece Patrique Mercier Recruitment TR Full timePatrique Mercier Recruitment is excited to announce an opening for a Spanish Speaking Customer Support Representative within our Home Security & Alarm Systems Department. In this key role, you will provide exceptional support to Spanish-speaking customers, assisting them with inquiries related to home security systems and alarm services. Your primary goal...
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Athens, Attica, Greece Patrique Mercier Recruitment FR Full timePatrique Mercier Recruitment FR is committed to connecting skilled professionals with outstanding career opportunities. We are currently looking for a Spanish Speaking Customer Support Representative for the Home Security & Alarm Systems Department. This role is ideal for individuals who have a passion for customer service and security solutions, and who are...
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Athens, Attica, Greece Patrique Mercier Recruitment FR Full timePatrique Mercier Recruitment FR is dedicated to connecting talented individuals with rewarding career opportunities. We are currently seeking a Spanish Speaking Customer Support Representative for the Home Security & Alarm Systems Department. This position is perfect for those who are passionate about customer service and are eager to assist Spanish-speaking...
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