Dutch Speaking IT Representatives

4 days ago

Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Patrique Mercier Recruitment JP is seeking Dutch Speaking IT Representatives to join our team in the vibrant city of Athens, Greece This is a fantastic opportunity for individuals who are passionate about technology and eager to support clients from a diverse range of backgrounds. As a member of our IT support team, you will provide exceptional service, assist with technical issues, and help customers optimize their experience with our products and services.

Key Responsibilities
  • Provide top-notch technical support to Dutch-speaking clients via phone, email, and chat.
  • Troubleshoot and resolve a variety of IT-related issues, including software, hardware, and network problems.
  • Educate customers about product features and best practices to enhance their usage.
  • Maintain accurate records of customer interactions and solutions in the CRM system.
  • Work collaboratively with other teams to escalate and resolve complex issues.
  • Engage in ongoing training to keep your IT knowledge and skills up to date.
  • Collect customer feedback to contribute to improvements in service delivery.

Requirements

  • Fluency in Dutch and English, both verbal and written.
  • Strong experience in IT support or a related technical role is highly preferred.
  • Outstanding problem-solving skills and technical understanding.
  • Excellent communication skills with a focus on customer satisfaction.
  • Ability to learn quickly in a dynamic environment and adapt to new technologies.
  • Strong teamwork and collaboration skills, along with a proactive attitude.
  • Comfortable working in a fast-paced environment while managing multiple tasks.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Attractive Working Hours (Mo-Fr)
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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