Dutch Speaking Banking Services Representative

4 days ago

Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Join the thriving team at Patrique Mercier Recruitment JP as a Dutch Speaking Banking Services Representative in the vibrant city of Athens, Greece

This exciting role offers you the chance to work in the financial services sector, providing exceptional support to Dutch-speaking customers. You will assist clients with their banking inquiries and help them navigate various services offered by the company. If you have a passion for finance and excel in customer service, this position is the perfect opportunity to advance your career in a picturesque setting

Responsibilities
  • Assist Dutch-speaking customers with banking inquiries via phone, email, and chat.
  • Provide clear and accurate information regarding banking products and services.
  • Resolve customer issues efficiently and ensure a high level of satisfaction.
  • Document customer interactions carefully in the CRM system to maintain accurate records.
  • Collaborate with various teams to enhance service delivery and improve customer experiences.
  • Engage in ongoing training to stay informed about the latest financial products and industry trends.

Requirements

  • Fluency in Dutch, both written and spoken, with proficiency in English.
  • Excellent customer service and communication skills.
  • Previous experience in banking or financial services is preferred.
  • Strong problem-solving skills and attention to detail.
  • Ability to work effectively under pressure in a fast-paced environment.
  • A collaborative mindset and the ability to work well within a team.
  • Willingness to relocate to Athens and adapt to a new cultural experience.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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