Dutch Speaking Customer Support for Logistics

4 days ago

Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Join Our Logistics Team Patrique Mercier Recruitment ES is excited to announce an open position for a Dutch Speaking Customer Support representative in our Logistics & Shipping Department. If you are fluent in Dutch and have a knack for customer service, we want to hear from you

In this essential role, you will assist Dutch-speaking customers with their logistics and shipping inquiries, providing them with the support they need to ensure timely and efficient service. Be part of a dynamic environment where you can grow your career while contributing to a vital sector. If you are ready to take on a rewarding challenge, apply now

Your Responsibilities
  • Provide exceptional customer support to Dutch-speaking clients through various channels, including phone, email, and chat.
  • Assist customers with inquiries related to shipping and logistics, ensuring their questions are addressed promptly.
  • Maintain accurate records of customer interactions in our CRM system.
  • Work collaboratively with team members to enhance customer satisfaction and meet service goals.
  • Stay updated on company processes and logistics trends to provide knowledgeable support.

Requirements

  • Fluency in Dutch (written and spoken) is essential. Your nationality and native language should be clearly stated.
  • A strong commitment to providing excellent customer service.
  • Previous experience in customer support or logistics is a plus but not mandatory.
  • Strong communication and interpersonal skills.
  • A team-oriented mindset with a positive attitude.
  • Strong analytical skills and attention to detail.
  • Ability to learn quickly and adapt to changing circumstances in a fast-paced environment.

Benefits

· Private Health Insurance

· Training & Development

· Performance Bonus

· Extra Salaries Per Year Fully Paid Training

· Fully Paid Relocation Package ( flight, transfer and hotel )

· Free Greek Lessons, discounts and other perks

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