Dutch Speaking Customer Support for Gaming

4 days ago


Athens, Attica, Greece Patrique Mercier Recruitment Nordic Full time

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Dutch Speaking Customer Support representative to join our Gaming & Esports Department. In this engaging role, you will be the go-to person for our Dutch-speaking customers, providing them with exceptional support and assistance related to gaming and esports queries. If you are passionate about gaming and have a knack for customer service, we want to hear from you

Responsibilities
  • Provide outstanding customer support via phone, email, and chat in Dutch.
  • Assist customers with inquiries regarding gaming products and esports events.
  • Handle and resolve customer complaints efficiently and effectively.
  • Offer advice and information about gaming services, promotions, and account details.
  • Document customer interactions accurately to maintain service quality.
  • Collaborate with the gaming team to enhance customer satisfaction and service delivery.

Requirements

  • Fluency in Dutch (both spoken and written) is essential.
  • Strong communication and interpersonal skills.
  • Previous experience in customer service or support roles is preferred.
  • Passion for gaming and knowledge of esports is a plus.
  • Excellent problem-solving skills and a commitment to customer satisfaction.
  • Ability to work effectively in a fast-paced team environment.
  • Familiarity with customer service software is a plus.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )


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