Dutch Customer Advisor for a Video Game Brand

5 days ago

Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Level up your career with Patrique Mercier Recruitment JP as a Dutch Customer Advisor for a renowned Video Game Brand, and make the move to Greece with a fully paid relocation package In this exciting role, you will engage with passionate gamers and provide top-tier customer support to enhance their gaming experience. Your creativity and understanding of the gaming community will be crucial as you guide customers through inquiries and technical support, ensuring they enjoy their favorite games to the fullest. Immerse yourself in the vibrant culture of Greece while working in a dynamic environment dedicated to the gaming industry. If you're ready to combine your love for gaming with exceptional customer service, we would love to hear from you

Responsibilities
  • Act as the primary contact for Dutch-speaking gamers, assisting with inquiries related to games, accounts, and technical support.
  • Deliver outstanding customer service by promptly resolving issues and providing insightful guidance.
  • Collaborate with the gaming team to stay updated on the latest game releases and features.
  • Document customer interactions in the CRM system for efficient follow-up and quality improvements.
  • Engage in team discussions to share customer feedback and contribute to enhancing gaming experiences.
  • Participate in training sessions to improve both product knowledge and customer service techniques.
  • Build strong relationships and engage with the gaming community to foster brand loyalty.

Requirements

  • Fluency in Dutch and English, both written and spoken.
  • A strong passion for video games and an understanding of gaming culture.
  • Exceptional communication skills, with a focus on providing a top-notch customer experience.
  • Previous experience in customer service, preferably in the gaming or tech industry.
  • Ability to work effectively in a fast-paced environment while managing multiple inquiries.
  • Strong problem-solving abilities to address and resolve customer issues efficiently.
  • Willingness to relocate to Greece and an eagerness to embrace a new and exciting lifestyle.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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