DUTCH SPEAKING Customer Advisor

4 days ago

Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Join Patrique Mercier Recruitment JP as a Dutch-Speaking Customer Advisor and experience the flexibility of remote work from the beautiful location of Greece, all while receiving a paid relocation package In this role, you will connect with Dutch-speaking customers, providing them with exceptional support and assistance from the comfort of your own home. Your communication skills and passion for customer service will thrive as you handle inquiries and resolve issues efficiently. Enjoy the breathtaking Grecian landscapes and vibrant culture as you embrace a new lifestyle—and a rewarding career. If you're ready to make a positive impact in a remote role, we invite you to apply

Responsibilities
  • Serve as the primary point of contact for Dutch-speaking customers, addressing inquiries and providing solutions across various platforms.
  • Ensure high-quality customer service by responding to requests and managing issues with professionalism and efficiency.
  • Maintain thorough documentation of customer interactions in the CRM system for future reference.
  • Collaborate with team members to share insights and contribute to service improvement initiatives.
  • Stay updated on product knowledge to effectively assist customers with their concerns.
  • Participate in training and development sessions to enhance customer service skills and product knowledge.
  • Cultivate positive relationships with customers to foster loyalty and satisfaction.

Requirements

  • Fluency in Dutch and English, both written and spoken.
  • Proven experience in customer service, preferably in a remote setting.
  • Strong communication and interpersonal skills focused on delivering excellent customer experiences.
  • A tech-savvy individual with the ability to navigate different software applications easily.
  • Strong problem-solving skills with a proactive approach to customer inquiries.
  • Ability to work independently and manage time effectively in a remote work environment.
  • Willingness to relocate to Greece and embrace a new cultural experience.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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