Czech Speaking Customer Support for Gaming

4 days ago

Athens, Attica, Greece Patrique Mercier Recruitment Nordic Full time

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Czech Speaking Customer Support representative to join our Gaming & Esports Department This role is perfect for those who are passionate about gaming and want to support a vibrant community of players. As a vital member of our team, you will assist Czech-speaking customers with their inquiries and provide top-notch support regarding our gaming services. If you are fluent in Czech and have a love for gaming, we invite you to apply

Responsibilities
  • Provide exceptional customer support via phone, email, and chat to Czech-speaking clients.
  • Assist customers with inquiries related to gaming products and services.
  • Resolve issues and complaints swiftly while ensuring customer satisfaction.
  • Educate customers on gaming features, promotions, and updates.
  • Document customer interactions accurately for quality assurance and service improvement.
  • Collaborate with the gaming team to enhance the overall customer experience.

Requirements

  • Fluency in Czech (both spoken and written) is essential.
  • Strong passion for gaming and understanding of the esports industry.
  • Excellent communication and interpersonal skills.
  • Previous experience in customer service or support roles is preferred.
  • Strong problem-solving abilities with a focus on providing a positive customer experience.
  • A proactive attitude and ability to work well in a team environment.
  • Familiarity with customer service tools and gaming platforms is an advantage.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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