Nordic Speaking Customer Support for Subscription-Based Services Department
5 days ago
Join Our Subscription Services Team Patrique Mercier Recruitment ES is excited to announce an opening for a Nordic Speaking Customer Support representative for our Subscription-Based Services Department If you are fluent in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish) and thrive on providing outstanding customer service, we want you
In this role, you will support Nordic-speaking customers with inquiries about our subscription services, ensuring they have a seamless experience and are satisfied with our offerings. Embrace the opportunity to work in a vibrant team and make a positive impact on customer experiences. You will play a critical role in helping our customers enjoy the best we have to offer
Your Responsibilities- Provide high-quality customer support to Nordic-speaking clients via multiple communication channels.
- Assist customers with inquiries related to subscription details, billing, and service-related questions.
- Document customer interactions meticulously in our CRM system.
- Work closely with team members to achieve service goals and enhance customer satisfaction.
- Participate in ongoing training efforts to stay informed about product updates and industry trends.
Requirements
- Fluency in one or more Nordic languages (Danish, Norwegian, Finnish) is essential. Your nationality and native language should be clearly stated.
- A strong enthusiasm for customer service and subscription-based services.
- Prior experience in customer support is beneficial but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive and adaptable attitude.
- Strong problem-solving skills and attention to detail.
- Ability to work both independently and collaboratively in a team environment.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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