French Speaking Customer Support for Subscription-Based Services Department

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Join Our Subscription Services Team Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for a French Speaking Customer Support representative for our Subscription-Based Services Department. If you are fluent in French and passionate about providing excellent customer service, we would love to meet you

In this essential role, you will assist French-speaking customers with their inquiries related to subscription services, ensuring they have a smooth and enjoyable experience. You will play a key part in helping customers maximize the value of our offerings. Be part of a supportive team that values creativity and innovation. If you're eager to make a meaningful impact and advance your career, this is the role for you

Your Responsibilities
  • Provide exceptional customer support to French-speaking clients through various communication channels including phone, email, and chat.
  • Assist customers with inquiries related to subscription plans, billing, and service usage.
  • Document customer interactions accurately in our CRM system.
  • Collaborate with team members to achieve service objectives and enhance customer satisfaction.
  • Participate in continuous training and development to remain informed of industry best practices.

Requirements

  • Fluency in French (written and spoken) is essential. Please ensure that your nationality and native language is clearly state in your C.V. and/or Cover Letter.
  • A strong commitment to excellent customer service and customer experience.
  • Prior experience in customer support is advantageous but not mandatory.
  • Outstanding communication and interpersonal skills.
  • A proactive team player with a positive attitude.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work effectively in a fast-paced environment.

Benefits

· Private Health Insurance

· Training & Development

· Performance Bonus

· Extra Salaries Per Year Fully Paid Training

· Fully Paid Relocation Package ( flight, transfer and hotel )

· Free Greek Lessons, discounts and other perks



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