French Speaking Customer Support for Subscription-Based Services Department
5 days ago
Join Our Subscription Services Team Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for a French Speaking Customer Support representative for our Subscription-Based Services Department. If you are fluent in French and passionate about providing excellent customer service, we would love to meet you
In this essential role, you will assist French-speaking customers with their inquiries related to subscription services, ensuring they have a smooth and enjoyable experience. You will play a key part in helping customers maximize the value of our offerings. Be part of a supportive team that values creativity and innovation. If you're eager to make a meaningful impact and advance your career, this is the role for you
Your Responsibilities- Provide exceptional customer support to French-speaking clients through various communication channels including phone, email, and chat.
- Assist customers with inquiries related to subscription plans, billing, and service usage.
- Document customer interactions accurately in our CRM system.
- Collaborate with team members to achieve service objectives and enhance customer satisfaction.
- Participate in continuous training and development to remain informed of industry best practices.
Requirements
- Fluency in French (written and spoken) is essential. Please ensure that your nationality and native language is clearly state in your C.V. and/or Cover Letter.
- A strong commitment to excellent customer service and customer experience.
- Prior experience in customer support is advantageous but not mandatory.
- Outstanding communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong problem-solving abilities and attention to detail.
- Ability to work effectively in a fast-paced environment.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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