Dutch Speaking Customer Support for Dating
5 days ago
Patrique Mercier Recruitment is thrilled to offer an exciting role for a Dutch Speaking Customer Support representative to join our Dating & Social Networking Apps Department In this dynamic position, you will be responsible for assisting users of our apps by resolving inquiries and providing exceptional support. If you are passionate about helping others and have a knack for communication, this is the perfect opportunity for you to make a positive impact in the world of online dating and social networking.
Responsibilities- Provide outstanding customer support via multiple channels, including phone, email, and chat, specifically for Dutch-speaking users.
- Assist users with inquiries related to app functionalities, features, and account management.
- Effectively resolve customer complaints and provide timely solutions to enhance user satisfaction.
- Educate users on best practices for using the app and navigating the platform.
- Document interactions accurately to contribute to our knowledge base and improve the customer experience.
- Collaborate with the development and marketing teams to address user feedback and promote engagement.
Requirements
- Fluency in Dutch (both spoken and written) is essential.
- Strong communication skills and a friendly demeanor.
- Previous experience in customer service, preferably in a tech or app environment.
- Ability to solve problems creatively and effectively to support users.
- Commitment to delivering exceptional customer experiences.
- Familiarity with dating apps or social networking platforms is a plus.
- Willingness to work flexible hours as needed.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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