Nordic Speaking Customer Support for Music Streaming Platform Department
5 days ago
Join Our Melodic Team Patrique Mercier Recruitment ES is excited to announce an opportunity for a Nordic Speaking Customer Support representative for a renowned Music Streaming Platform Department. If you are fluent in one or more Nordic languages (including Danish, Swedish, Norwegian, or Finnish) and share a passion for music, this role is a perfect fit for you
In this engaging position, you will assist Nordic-speaking customers with their inquiries, helping them enjoy an outstanding experience with our music streaming services. Become a part of a vibrant team while immersing yourself in the latest music trends and offerings. If you're ready to make your mark in the music industry and provide exceptional support, we want to hear from you
Your Responsibilities- Deliver exceptional customer support to Nordic-speaking clients through various communication channels.
- Assist customers with inquiries related to music streaming services, troubleshooting, and account management.
- Document customer interactions accurately in our CRM system.
- Collaborate with team members to achieve service level goals and improve customer satisfaction.
- Participate in ongoing training and development to keep up with industry trends and product updates.
Requirements
- Fluency in one or more Nordic languages (Danish, Norwegian, Finnish) is essential. Your native language and nationality should be clearly stated.
- A strong passion for music and an understanding of the music streaming industry.
- Previous experience in customer support is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive and solution-oriented mindset.
- Strong analytical skills and attention to detail.
- Ability to work effectively in a collaborative team environment.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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