Dutch Speaking Customer Support for Music Streaming Platform Department
5 days ago
Patrique Mercier Recruitment is pleased to offer an exciting opportunity for a Dutch Speaking Customer Support representative to join a dynamic team in the Music Streaming Platform Department. In this role, you will provide exceptional support to Dutch-speaking customers, assisting them with inquiries and ensuring a satisfying experience while enjoying their favorite music. If you have a passion for music and are fluent in Dutch, we'd love to hear from you
Responsibilities- Provide high-quality customer support via phone, email, and chat in Dutch.
- Assist customers with inquiries regarding the music streaming service and its features.
- Resolve customer complaints efficiently and provide effective solutions.
- Educate customers about product functionalities and best practices.
- Document customer interactions accurately for quality assurance and continuous improvement.
- Collaborate with team members to enhance the customer experience.
Requirements
- Fluency in Dutch (both spoken and written) is required.
- Strong communication and interpersonal skills.
- Previous experience in customer service or related roles is preferred.
- Passion for music and familiarity with music streaming platforms is a plus.
- Excellent problem-solving abilities and a focus on customer satisfaction.
- A team player with a positive attitude.
- Experience with customer service software is an asset.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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