
Spanish Speaking Customer Support for Music Streaming Platform Department
5 days ago
Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Spanish Speaking Customer Support representative to join the Music Streaming Platform Department. In this role, you will be an essential part of a dynamic team dedicated to providing exceptional support to our Spanish-speaking customers. Your responsibilities will include assisting users with inquiries, troubleshooting issues, and ensuring a seamless experience on our music streaming platform. If you are passionate about music and customer service and are fluent in Spanish, we invite you to apply
Responsibilities- Provide high-quality customer support via phone, email, and chat in Spanish.
- Assist customers with questions related to the music streaming platform.
- Resolve user issues and inquiries promptly and efficiently.
- Guide customers in navigating the platform and utilizing its features.
- Maintain accurate records of customer interactions and feedback.
- Collaborate with team members to continuously enhance the customer experience.
Requirements
- Fluency in Spanish (both spoken and written) is required.
- Strong communication and interpersonal skills.
- Previous experience in customer service or support roles is preferred.
- Genuine interest in music and a good understanding of streaming platforms.
- Excellent problem-solving skills with a commitment to customer satisfaction.
- Ability to work effectively in a team-oriented environment.
- Familiarity with customer service software is a plus.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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