French Speaking Customer Support for Music Streaming Platform Department
5 days ago
Join Our Melodic Team Patrique Mercier Recruitment ES is excited to offer an incredible opportunity for a French Speaking Customer Support representative for a leading Music Streaming Platform Department. If you are passionate about music and fluent in French, this role is perfect for you
In this creative and dynamic position, you will assist French-speaking customers by addressing their inquiries and enhancing their experiences with our music streaming services. Be part of a vibrant community that celebrates music while providing top-notch support. If you're ready to tune into a rewarding career, we invite you to apply
Your Responsibilities- Provide outstanding customer support to French-speaking clients through multiple communication channels including phone, email, and chat.
- Assist users with inquiries about the music streaming platform, resolving issues and providing solutions.
- Document all customer interactions accurately in our CRM system.
- Collaborate with team members to meet service goals and improve overall customer satisfaction.
- Engage in ongoing training to stay informed about the latest features and trends in music streaming.
Requirements
- Fluency in French (written and spoken) is essential.
- Passion for music and familiarity with streaming platforms.
- Previous experience in customer support is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive, friendly, and enthusiastic team player.
- Strong problem-solving skills and attention to detail.
- Ability to work effectively in a dynamic, fast-paced environment.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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