Virtual Reality and Augmented Reality Customer Service Specialist
1 day ago
We are seeking a skilled and enthusiastic Customer Support Representative to join our team in the Virtual Reality (VR) & Augmented Reality (AR) Department. This is an exciting opportunity for individuals who are passionate about cutting-edge technology and dedicated to providing exceptional support to our clients utilizing VR and AR solutions.
Key Responsibilities- Provide technical assistance and guidance to enhance the user experience with VR and AR applications.
- Explain product features, functionalities, and best practices to customers.
- Collaborate with the technical team to efficiently resolve customer issues and improve service delivery.
- Document customer interactions, feedback, and issues accurately in the CRM system for future analysis.
- Stay informed on the latest developments in VR and AR technology to provide accurate and relevant information to customers.
Requirements
- Fluency in Czech and English, both written and spoken.
- Experience in customer service, ideally in technology, gaming, or related fields.
- A strong interest in Virtual Reality and Augmented Reality technologies.
- Excellent communication and problem-solving skills.
- Ability to explain complex technical concepts in a clear and concise manner.
Benefits
- Private Health Insurance
- Training and Development
- Performance Bonus
- Fully Paid Relocation Package
- Free Greek Lessons and other perks
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