French Customer Support Team Member
1 week ago
Company Overview:
We are a leading company in the customer support industry, dedicated to providing outstanding service to our clients.
Job DescriptionAs a French Customer Support Service Advisor, you will be responsible for delivering exceptional customer service and support to French-speaking customers via phone, email, and chat.
Key Responsibilities:- Customer Service: Respond to customer inquiries, concerns, and technical issues in a professional and timely manner.
- Product Knowledge: Maintain comprehensive knowledge of our products and services to effectively assist customers.
- Collaboration: Work with team members and other departments to ensure a seamless customer experience.
- Documentation: Accurately document customer interactions and update customer records in the database.
- Language Skills: Fluent in French (both written and spoken) is essential.
- Communication Skills: Strong communication and interpersonal skills.
- Work Environment: Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.
- Residency: Must reside in Greece and have a valid work permit.
- Competitive Salary: Competitive salary and performance bonuses.
- Flexible Work Options: Flexible working options: on-site or remote from Athens.
- Benefits: Health insurance and additional benefits.
- Training: Ongoing training and professional development opportunities.
- Diverse Work Environment: Supportive and diverse work environment.
Please send your updated CV in English if you are passionate about providing excellent customer service and meet the requirements listed above.
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