French Customer Support Team Member

1 week ago


Athens, Attica, Greece Cross Border Talents Full time
Customer Support Position

Company Overview:

We are a leading company in the customer support industry, dedicated to providing outstanding service to our clients.

Job Description

As a French Customer Support Service Advisor, you will be responsible for delivering exceptional customer service and support to French-speaking customers via phone, email, and chat.

Key Responsibilities:
  • Customer Service: Respond to customer inquiries, concerns, and technical issues in a professional and timely manner.
  • Product Knowledge: Maintain comprehensive knowledge of our products and services to effectively assist customers.
  • Collaboration: Work with team members and other departments to ensure a seamless customer experience.
  • Documentation: Accurately document customer interactions and update customer records in the database.
Requirements:
  • Language Skills: Fluent in French (both written and spoken) is essential.
  • Communication Skills: Strong communication and interpersonal skills.
  • Work Environment: Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.
  • Residency: Must reside in Greece and have a valid work permit.
What We Offer:
  • Competitive Salary: Competitive salary and performance bonuses.
  • Flexible Work Options: Flexible working options: on-site or remote from Athens.
  • Benefits: Health insurance and additional benefits.
  • Training: Ongoing training and professional development opportunities.
  • Diverse Work Environment: Supportive and diverse work environment.

Please send your updated CV in English if you are passionate about providing excellent customer service and meet the requirements listed above.



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