French Customer Support Service Advisors

2 weeks ago


Athens, Attica, Greece Cross Border Talents Full time

About the Role:


We are seeking a French-speaking Customer Support Service Advisor to join our team in Athens, Greece. The ideal candidate will be fluent in French and proficient in English, with previous experience in customer support or a related field.


Key Responsibilities:



  • Deliver exceptional customer service and support to French-speaking customers via phone, email, and chat.
  • Address and resolve customer inquiries, concerns, and technical issues in a professional and timely manner.
  • Maintain comprehensive knowledge of our products and services to effectively assist customers.
  • Collaborate with team members and other departments to ensure a seamless customer experience.
  • Accurately document customer interactions and update customer records in the database.

Requirements:



  • Fluent in French (both written and spoken) is essential.
  • Proficiency in English (written and spoken).
  • Previous experience in customer support or a related field is a plus.
  • Strong communication and interpersonal skills.
  • Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.
  • Positive attitude, problem-solving skills, and a willingness to learn.
  • Must reside in Greece and have a valid work permit.

What We Offer:



  • Competitive salary and performance bonuses.
  • Flexible working options: on-site or remote from Athens.
  • Health insurance and additional benefits.
  • Ongoing training and professional development opportunities.
  • Supportive and diverse work environment.

How to Apply:


If you are passionate about providing excellent customer service and meet the requirements listed above, we would love to hear from you. Please send your updated CV in English.



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