French Customer Support Service Advisor

3 weeks ago


Athens, Attica, Greece Cross Border Talents Full time

Customer Support Service Advisor - French Language

We are seeking a highly skilled Customer Support Service Advisor to join our team in Athens, Greece. As a Customer Support Service Advisor, you will be responsible for delivering exceptional customer service and support to French-speaking customers via phone, email, and chat.

Key Responsibilities:

  • Deliver exceptional customer service and support to French-speaking customers.
  • Address and resolve customer inquiries, concerns, and technical issues in a professional and timely manner.
  • Maintain comprehensive knowledge of our products and services to effectively assist customers.
  • Collaborate with team members and other departments to ensure a seamless customer experience.
  • Accurately document customer interactions and update customer records in the database.

Requirements:

  • Fluent in French (both written and spoken) is essential.
  • Proficiency in English (written and spoken).
  • Previous experience in customer support or a related field is a plus.
  • Strong communication and interpersonal skills.
  • Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.
  • Positive attitude, problem-solving skills, and a willingness to learn.
  • Must reside in Greece and have a valid work permit.

What We Offer:

  • Competitive salary and performance bonuses.
  • Flexible working options: on-site or remote from Athens.
  • Health insurance and additional benefits.
  • Ongoing training and professional development opportunities.
  • Supportive and diverse work environment.

At Cross Border Talents, we are committed to providing our customers with the best possible service. If you are passionate about delivering exceptional customer service and meet the requirements listed above, we would love to hear from you. Please send your updated CV in English.



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