Remote Automotive Advisor for German-Speaking Customers

6 days ago


Athens, Attica, Greece Eco Plus Solutions AB Full time

We are Eco Plus Solutions AB, a leading player in the automotive industry, dedicated to delivering exceptional customer service experiences. Our virtual team in Athens is committed to innovation and creativity, ensuring our customers receive top-notch support.

As a Remote Automotive Advisor, you'll be an essential part of our team, assisting German-speaking customers in the automotive sector. This remote role offers the flexibility to work from Athens while catering to an international clientele.

Job Overview:

You will provide virtual support to German-speaking customers, addressing inquiries related to the automotive industry. Your fluent German language skills will enable effective communication, ensuring clarity and understanding.

Key Responsibilities:

  • Customer Assistance: Provide timely and professional responses to customer inquiries, addressing their concerns and resolving issues promptly.
  • Communication: Utilize your strong German language skills to communicate effectively with customers, ensuring clarity and understanding.
  • Issue Resolution: Swiftly and professionally resolve customer concerns, striving to exceed their expectations and enhance their overall experience.
  • Product Knowledge: Acquire a strong understanding of automotive products and services to provide accurate information and recommendations.
  • Remote Collaboration: Work collaboratively with colleagues and other teams to ensure seamless customer service delivery, even in a remote setting.

Requirements:

  • Fluency in German (both written and spoken): Demonstrate your proficiency in German for effective communication with customers.
  • Remote Work Adaptability: Showcase your ability to excel in a remote work environment, highlighting your dedication to providing excellent service from afar.
  • No Prior Experience Required: This role is open to candidates starting their career journey, and prior experience is not necessary.

Benefits:

  • Competitive Salary: Receive a competitive salary that reflects your contributions and dedication to providing outstanding customer service.
  • Health and Life Insurance: Comprehensive coverage ensures your well-being, providing peace of mind as you focus on your career.
  • Relocation Package: For candidates relocating from abroad, we offer a comprehensive package, including flight tickets and accommodation assistance.
  • Remote Work in Athens: Enjoy the flexibility of remote work while experiencing the cultural richness of Athens.

The estimated salary for this role is €25,000 - €35,000 per year, depending on experience and qualifications. If you're passionate about delivering exceptional customer service and working in a dynamic automotive industry, apply today



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