Polish Speaking Customer Service Associate
1 day ago
We are seeking a highly skilled and motivated individual to join our team as a Polish-speaking Customer Support Representative in the Luxury Retail Department. This role offers an exceptional opportunity for someone who is passionate about luxury products and providing top-notch customer service.
As a Customer Support Representative, you will be responsible for assisting Polish-speaking customers with their inquiries related to luxury goods, ensuring they receive a premium experience. You will work closely with our team to meet service goals and enhance customer satisfaction.
To succeed in this role, you will need excellent communication and interpersonal skills, as well as a deep understanding of luxury retail and high-end products. Previous experience in customer support or luxury retail is a significant advantage.
Responsibilities:- Provide exceptional customer support to Polish-speaking clients via various communication channels.
- Assist customers with inquiries about luxury products, ensuring a premium experience.
- Document customer interactions accurately and keep records up to date in our system.
- Work collaboratively with team members to meet service goals and enhance customer satisfaction.
- Participate in ongoing training to maintain knowledge of luxury trends and products.
- Fluency in Polish (written and spoken) is essential.
- A deep interest in luxury retail and high-end products.
- Previous experience in customer support or luxury retail is a significant advantage.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Willingness to learn and adapt in a fast-paced environment.
- Private health insurance.
- Training & development opportunities.
- Performance bonus.
- Extra salary per year fully paid training.
- Fully paid relocation package.
- Free Greek lessons and discounts.
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