Customer Service Expert
20 hours ago
We are seeking a dedicated and customer-focused individual to provide exceptional support to Polish-speaking customers in the fitness industry.
- Job Description:
- Deliver outstanding customer service to Polish-speaking clients through various communication channels, including phone, email, and chat.
- Assist customers with inquiries about fitness and sports equipment, order statuses, and returns.
- Document all customer interactions clearly in the CRM system for effective tracking and follow-up.
- Collaborate with internal teams to address and resolve customer concerns efficiently.
- Stay informed about product offerings, promotions, and company policies related to fitness equipment.
- Build and maintain positive relationships with customers to encourage loyalty and trust.
- Requirements:
- Fluency in Polish and English; proficiency in additional languages is an advantage.
- Experience in customer service, preferably in retail or the fitness industry.
- Strong communication and interpersonal skills with a customer-focused approach.
- Familiarity with fitness equipment and related products is a plus.
- Proficient in CRM systems and basic computer applications.
- Detail-oriented with excellent organizational skills.
- Able to work independently and collaboratively in a team environment.
- Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Many Extras
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