Customer Support Specialist
1 day ago
Polish-speaking customer service professionals are invited to apply for a challenging role within our online retail department.
Job SummaryWe are seeking a highly motivated and passionate individual who can provide exceptional customer support to Polish-speaking clients via various communication channels. The successful candidate will be the key point of contact for customers, assisting them with their shopping inquiries and ensuring they enjoy a seamless online experience.
Key Responsibilities- Provide outstanding customer support to Polish-speaking clients via phone, email, and chat.
- Address inquiries and resolve issues efficiently to ensure customer satisfaction.
- Maintain a friendly and professional demeanor in all interactions.
- Accurately document customer interactions for continuous service improvement.
- Collaborate with team members to achieve operational goals and enhance customer experiences.
- Engage in ongoing training to stay updated on products and best practices.
The ideal candidate will possess:
- Proficiency in Polish, both written and spoken.
- A strong passion for online retail and customer service.
- Previous experience in customer service is an advantage but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to handle inquiries and challenges with patience and professionalism.
- A proactive attitude and desire to deliver great customer experiences.
- Willingness to learn and grow within a fast-paced online retail environment.
Our company offers a competitive compensation package, including:
- Private health insurance
- Training & Development opportunities
- Performance-based bonuses
- Extra salaries per year fully paid training
- Above-average salary
- Fully paid relocation package (flight, transfer, and hotel)
- Free Greek lessons and discounts
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