Customer Support Specialist

21 hours ago

Athens, Attica, Greece beBeeCustomer Full time

Customer Support Specialist for Virtual Assistant Team

We are seeking a skilled and dedicated individual to join our virtual assistant team as a customer support specialist. In this role, you will provide exceptional support to Slovak-speaking customers through various communication channels.

The successful candidate will be fluent in Slovak (written and spoken), have a strong commitment to delivering excellent customer service, and possess exceptional communication and interpersonal skills. They will also be proactive, analytical, and willing to continuously learn and grow with the team.

This is an excellent opportunity for anyone looking to build a fulfilling career in customer support. If you are passionate about delivering top-tier service and have a positive attitude, we encourage you to apply.

Responsibilities:
  • Provide exceptional customer support to Slovak-speaking clients through various communication channels.
  • Assist customers with inquiries related to our virtual assistant services, offering solutions and guidance.
  • Document customer interactions accurately in our CRM system.
  • Collaborate with team members to achieve service goals and maintain high customer satisfaction.
  • Engage in ongoing training to stay informed about product offerings and service improvements.

Requirements:

  • Fluency in Slovak (written and spoken) is essential.
  • Strong commitment to delivering excellent customer service.
  • Previous experience in customer support is advantageous but not mandatory.
  • Exceptional communication and interpersonal skills.
  • A proactive team player with a positive attitude.
  • Strong analytical skills and attention to detail.
  • Willingness to embrace a growth mindset and continuously learn.

Benefits:

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package (flight, transfer, and hotel)
  • Free Greek Lessons, discounts, and other perks

If you are a motivated and talented individual who shares our passion for delivering exceptional customer service, please submit your application today.

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