Polish Language Customer Service Professional
16 hours ago
We are seeking a highly skilled Polish Speaking Customer Support Representative to join our Home Security & Alarm Systems Department.
As a key member of our team, you will provide exceptional support to Polish-speaking customers, assisting them with inquiries related to home security products and services. Your commitment to customer service and ability to address customer needs will be essential in ensuring a safe and secure environment for our clients.
Key responsibilities include delivering high-quality customer support via phone, email, and chat regarding home security and alarm systems, as well as handling complaints and providing effective solutions to ensure customer satisfaction.
Responsibilities- Deliver high-quality customer support to Polish-speaking clients via phone, email, and chat regarding home security and alarm systems.
- Assist customers with product inquiries, installation questions, and troubleshooting issues.
- Efficiently handle complaints and provide effective solutions to ensure customer satisfaction.
- Document all customer interactions accurately in the CRM system.
To be successful in this role, you will need:
- Fluency in Polish and English; additional language skills are a plus.
- Experience in customer support, ideally within the home security or technology sectors.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-focused approach.
- Private Health Insurance
- Training & Development
- Performance Bonus
- Relocation Package (flight, transfer, and hotel)
This is a fantastic opportunity to work in a supportive team and contribute to providing excellent customer service. If you're passionate about helping people and eager to work in a dynamic environment, we encourage you to apply.
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