Polish Language Customer Service Professional Wanted
1 day ago
We are seeking a highly skilled and fluent Polish speaking customer support representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service to our Polish-speaking users via phone, email, and chat.
Key Responsibilities:- Provide top-notch support to Polish-speaking users with ride-sharing inquiries, ensuring they receive an enhanced experience with our app.
- Assist customers with their ride-sharing related queries, offering solutions and guidance to meet their needs.
- Document customer interactions accurately in our CRM system to ensure seamless communication.
- Collaborate with team members to meet service quality standards and improve customer satisfaction.
- Participate in ongoing training to stay updated on app features and industry trends.
- Fluency in Polish (written and spoken) is essential.
- A strong commitment to delivering excellent customer service.
- Previous experience in customer support is advantageous but not mandatory.
- Outstanding communication and interpersonal skills.
- A proactive team player with a positive and solution-oriented mindset.
- Strong analytical skills and attention to detail.
- Ability to work effectively in a dynamic environment and manage multiple inquiries.
- Private health insurance.
- Training and development opportunities.
- Performance bonus.
- Extra salary per year.
- Fully paid relocation package.
- Free Greek lessons and discounts.
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