Polish Customer Service Representative
1 day ago
Since 2014, Cross Border has been outsmarting the digital skills shortage by connecting talent with top employers. Our mission is to offer exceptional career opportunities in beautiful cities with high quality of life.
Our award-winning approach has testified to the value of our vision.
We have +1000 job openings across 10 EU countries every month.
Are you looking for an opportunity to acquire professional experience and enjoy Lisbon's green environment?
Want to utilize your language and technology skills?
Join one of the top BPO companies in Lisbon and become a customer support agent. Your mission will be to provide high-quality service to customers while working with prestigious worldwide brands.
Customer Advisor Role:- Represent a worldwide brand;
- Integrate a multicultural environment;
- Develop customer relationships and grant the best experience for the customer;
- Troubleshoot through the use of open questions, support documents, and system training;
- Offer recommendations to common problems or frequently asked questions.
- Fluency in Polish (C2 Level);
- Good knowledge of English (B2 level);
- Typing speed: 25 words per minute;
- Availability to work in rotating shifts;
- Good computer skills;
- Any kind of previous experience or contact with clients;
- Excellent communication skills;
- Good listening and empathy skills;
- Good time management skills;
- Team spirit and flexibility.
- Paid travel expenses;
- Accommodation in a hotel for the first 14 days;
- Renewable contract of 12 months;
- Health coverage and private health care;
- Attractive salary with performance bonus;
- Working hours: 40 hours per week;
- Greek lessons;
- Free real estate agency fee.
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