Telecommunications Customer Service Representative
1 day ago
Pursue a rewarding career in customer service for our telecommunications department in Athens, Greece.
Key Responsibilities- Deliver exceptional customer experiences to Finnish-speaking clients through various communication channels.
- Resolve customer inquiries and technical issues efficiently to ensure high levels of satisfaction.
- Maintain a professional demeanor in all interactions, fostering trust and confidence with customers.
- Accurately document customer interactions and maintain detailed records.
- Collaborate with team members to achieve targets and continually improve service quality.
- Participate in ongoing training to stay updated on products and services.
- Fluency in Finnish is essential, both written and spoken.
- A strong passion for customer service and telecommunications is required.
- Previous experience in customer service is beneficial but not mandatory.
- Excellent communication and interpersonal skills are necessary.
- The ability to handle queries and problems efficiently with a positive attitude is crucial.
- A willingness to work in Athens and adapt to a new cultural environment is essential.
- A desire to grow within a supportive and evolving environment is highly valued.
- Private Health Insurance
- Training & Development Opportunities
- Performance-Based Bonus Scheme
- Extra Salaries Per Year Fully Paid Training
- Above Average Greek Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons, Discounts, and Other Perks
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