Stellar Support Specialist for E-Learning Projects

2 days ago


Athens, Attica, Greece beBeeCustomerService Full time
German Speaking Customer Service Representative Opportunity

Patrique Mercier Recruitment is excited to offer a stimulating opportunity for a German Speaking Customer Service Representative in our Online Learning & EdTech Department. In this role, you will provide exceptional support to German-speaking customers navigating the world of online education and technology solutions.

Your expertise in customer service and understanding of educational platforms will help ensure a seamless user experience. If you are passionate about education and technology, we would love to have you on board.

Responsibilities
  • Deliver outstanding customer service to German-speaking clients through various communication channels, including email, chat, and phone.
  • Assist users with inquiries related to courses, account setup, technical issues, and payment inquiries.
  • Document customer interactions accurately in our system for efficient tracking and follow-up.
  • Collaborate with internal teams to resolve customer issues and improve service efficiency.
  • Stay informed about new educational products and features to offer clients the best possible solutions.
  • Build and maintain positive relationships with customers while fostering a supportive learning environment.
Requirements
  • Fluency in German and English; knowledge of additional languages is an advantage.
  • Experience in customer service, particularly in the education or tech industries, is preferred.
  • Strong communication and interpersonal skills.
  • Familiarity with CRM systems and basic computer applications.
  • Detail-oriented with excellent organizational skills.
  • Able to work independently and collaboratively in a team-oriented environment.
Benefits
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package (flight, transfer, and hotel)
  • Many Extras


  • Athens, Attica, Greece beBeeSupport Full time

    Technical Support Specialist for E-commerce ToolsWe are seeking a highly skilled Technical Support Specialist to join our team in Greece. As a specialist in this role, you will provide top-notch technical support to clients using innovative e-commerce products and services.This is an exciting opportunity for someone who is passionate about helping customers...


  • Athens, Attica, Greece beBeeTechnology Full time

    Join Our Team as an IT Systems Trainer and Support SpecialistThe future of technology is being shaped by innovative solutions that drive meaningful impact. As a key member of our team, you will have the opportunity to play a crucial role in supporting and delivering training and support to end users on relevant software applications within the public...


  • Athens, Attica, Greece beBeeCustomerService Full time

    Job DescriptionPatrique Mercier Recruitment is excited to present an extraordinary opportunity for a skilled Italian Speaking E-commerce Support Specialist. As a key member of our team, you will be responsible for delivering exceptional support and service to our Italian-speaking customers.Your primary responsibilities will involve managing customer...


  • Athens, Attica, Greece beBeeCustomerExperience Full time

    Remote Support Specialist for Cloud Project ManagementWe are seeking a skilled and enthusiastic individual to provide top customer experience for our cloud project management platform. This is an exciting opportunity to join our talented remote support team, working from the comfort of your own home.The ideal candidate will have superior written and verbal...


  • Athens, Attica, Greece beBeeCustomerSupport Full time

    Deliver exceptional customer service as an e-cigarette specialist in our Health Department. Your role will be to provide expert support to Nordic-speaking customers via various channels, ensuring they have the information needed to make informed choices about e-cigarette products and health-related topics.ResponsibilitiesEngage with customers through phone,...


  • Athens, Attica, Greece beBeeCustomer Full time

    A career opportunity awaits a skilled Dutch language expert to provide exceptional customer support within the Online Learning and EdTech department.Job DescriptionThis role is ideal for individuals who are passionate about education and technology, with a strong desire to make a positive impact on users' learning experiences. As a key member of our team,...


  • Athens, Attica, Greece beBeeCustomerSupport Full time

    Customer Support SpecialistThis role involves providing top-notch technical assistance to Norwegian-speaking customers using e-commerce tools. The position is based in Greece and offers a unique opportunity to work with various online platforms.Technical support via phone, email, and chat.Troubleshoot and resolve product-related issues efficiently.Educate...


  • Athens, Attica, Greece beBeeCustomer Full time

    Delivering exceptional support to Spanish-speaking customers in the online learning and education sector is a highly rewarding opportunity. As a Customer Service Representative, you will play a crucial role in ensuring seamless interactions between customers and our online educational platforms.Key ResponsibilitiesProvide top-notch customer support in...


  • Athens, Attica, Greece beBeeSpecialist Full time

    Job DescriptionWe are seeking a skilled IT professional to join our team as an IT Support Specialist. This role involves providing technical assistance and support to customers, resolving complex issues, and collaborating with internal stakeholders.Responsibilities:Manage the full lifecycle of an incident received from customers in issue tracking...


  • Athens, Attica, Greece beBeeCustomerSupport Full time

    We are seeking a dedicated and multilingual customer service representative to join our team in the online learning sector. As a key member of our support team, you will play a vital role in providing exceptional customer experience to Spanish-speaking learners and educators.Job Description:In this role, you will be responsible for assisting customers with...