E-commerce Customer Support Specialist in Greece

1 day ago


Athens, Attica, Greece beBeeCustomerSupport Full time
Customer Support Specialist

This role involves providing top-notch technical assistance to Norwegian-speaking customers using e-commerce tools. The position is based in Greece and offers a unique opportunity to work with various online platforms.

  • Technical support via phone, email, and chat.
  • Troubleshoot and resolve product-related issues efficiently.
  • Educate customers on the features and benefits of e-commerce tools.
  • Accurately document customer interactions and resolutions in the CRM system.
  • Collaborate with the support team to share knowledge and improve service delivery.
  • Participate in training sessions to expand product knowledge and technical skills.
Requirements
  • Fluent in Norwegian and English, both written and spoken.
  • Strong problem-solving skills and passion for technology.
  • Excellent communication and interpersonal skills.
  • Prior experience in customer service or technical support is beneficial but not mandatory.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • A proactive and adaptable approach to challenges.
  • Willingness to relocate to Greece and embrace a new cultural experience.
Benefits
  • Private health insurance.
  • Training and development opportunities.
  • Performance-based bonuses.
  • Fully paid relocation package (flight, transfer, and hotel).
Job Details

This is a full-time position that requires excellent communication and technical skills. The ideal candidate will be passionate about technology and committed to delivering exceptional customer support.



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