E-commerce Customer Support Specialist in Greece
23 hours ago
This role involves providing top-notch technical assistance to Norwegian-speaking customers using e-commerce tools. The position is based in Greece and offers a unique opportunity to work with various online platforms.
- Technical support via phone, email, and chat.
- Troubleshoot and resolve product-related issues efficiently.
- Educate customers on the features and benefits of e-commerce tools.
- Accurately document customer interactions and resolutions in the CRM system.
- Collaborate with the support team to share knowledge and improve service delivery.
- Participate in training sessions to expand product knowledge and technical skills.
- Fluent in Norwegian and English, both written and spoken.
- Strong problem-solving skills and passion for technology.
- Excellent communication and interpersonal skills.
- Prior experience in customer service or technical support is beneficial but not mandatory.
- Ability to work effectively in a fast-paced, team-oriented environment.
- A proactive and adaptable approach to challenges.
- Willingness to relocate to Greece and embrace a new cultural experience.
- Private health insurance.
- Training and development opportunities.
- Performance-based bonuses.
- Fully paid relocation package (flight, transfer, and hotel).
This is a full-time position that requires excellent communication and technical skills. The ideal candidate will be passionate about technology and committed to delivering exceptional customer support.
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