Finland-savvy E-commerce Support Specialist

1 day ago


Athens, Attica, Greece beBeeCustomer Full time

Discover a unique opportunity to excel in the customer service field with our dynamic E-commerce Department based in Athens, Greece. As a Finnish-speaking Customer Service Representative, you will be responsible for providing exceptional support to clients via various communication channels.

Key Responsibilities
  • Engage with Finnish-speaking customers to resolve inquiries and issues related to online shopping.
  • Maintain professionalism and deliver friendly interactions throughout all engagements.
  • Document customer interactions accurately for future reference and quality assurance.
  • Collaborate with team members to achieve departmental goals and enhance service quality.
  • Participate in training sessions to stay updated on e-commerce trends and best practices.

Requirements

  • Fluency in Finnish (both written and spoken) is required.
  • A strong passion for customer service and e-commerce is essential.
  • Previous experience in customer service is advantageous but not mandatory.
  • Excellent communication and problem-solving skills are necessary.
  • Ability to thrive in a fast-paced and collaborative environment.
  • Willingness to reside in Athens, Greece and immerse in its culture.
  • A desire to learn and grow within a leading organization.

Benefits



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