Finland-savvy E-commerce Support Specialist
1 day ago
Discover a unique opportunity to excel in the customer service field with our dynamic E-commerce Department based in Athens, Greece. As a Finnish-speaking Customer Service Representative, you will be responsible for providing exceptional support to clients via various communication channels.
Key Responsibilities- Engage with Finnish-speaking customers to resolve inquiries and issues related to online shopping.
- Maintain professionalism and deliver friendly interactions throughout all engagements.
- Document customer interactions accurately for future reference and quality assurance.
- Collaborate with team members to achieve departmental goals and enhance service quality.
- Participate in training sessions to stay updated on e-commerce trends and best practices.
Requirements
- Fluency in Finnish (both written and spoken) is required.
- A strong passion for customer service and e-commerce is essential.
- Previous experience in customer service is advantageous but not mandatory.
- Excellent communication and problem-solving skills are necessary.
- Ability to thrive in a fast-paced and collaborative environment.
- Willingness to reside in Athens, Greece and immerse in its culture.
- A desire to learn and grow within a leading organization.
Benefits
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