E-Commerce Operations Specialist
9 hours ago
We are seeking a seasoned E-commerce Operations Specialist to oversee the daily functions of our menstrual care and wellness products e-shop.
This role is based on-site (Monday to Friday, 9:30 - 17:30) at our Athens office and storage facility.
Key Responsibilities:
- Manage end-to-end operations of the e-shop, ensuring seamless order fulfillment and inventory management.
- Liaise with suppliers and manufacturers, overseeing logistics and shipping processes.
- Coordinate with courier services, prioritizing timely delivery and customer satisfaction.
- Collaborate with external partners (lawyers, accountants, etc.) to ensure regulatory compliance and operational efficiency.
- Supervise packaging, labeling, and storage procedures, maintaining high product quality standards.
- Monitor product restocking, handle purchase orders, and work closely with the marketing team on promotions and campaigns.
- Suggest improvements for customer experience and operations, driving business growth and development.
- Ensure compliance with product regulations and company policies, fostering a culture of excellence.
Requirements:
- Proven experience in e-commerce operations, preferably in the wellness or FMCG sector.
- Excellent organizational, communication, and problem-solving skills.
- Fluency in Greek and English, with a strong ability to communicate effectively with diverse stakeholders.
- A hands-on attitude and proactive approach to managing both office duties and warehouse-related tasks.
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