Finnish Language Customer Support Specialist

3 weeks ago


Athens, Attica, Greece Eco Plus Solutions AB Full time

About Eco Plus Solutions AB

We are a prominent player in the automobile industry, committed to delivering exceptional customer experiences. Our team values innovation and creativity, ensuring our customers receive unparalleled service.

Remote Finnish-Speaking Customer Advisor Role

We are seeking a skilled Finnish-speaking customer advisor to join our remote team. As a key member of our customer support team, you will play a crucial role in assisting Finnish-speaking customers with their inquiries and needs.

Key Responsibilities

  • Customer Assistance: Provide remote support and assistance to Finnish-speaking customers, addressing their inquiries, booking requests, and automobile-related concerns.
  • Communication: Utilize your fluent Finnish language skills to communicate effectively with customers, ensuring clear and concise interactions through remote channels.
  • Issue Resolution: Resolve customer issues promptly and professionally, aiming to exceed their expectations and enhance their overall experience with our automobile services.
  • Product Knowledge: Develop a strong understanding of our automobile products and services to provide accurate information and recommendations to customers.
  • Team Collaboration: Collaborate with colleagues and other teams to ensure seamless customer service delivery, even in a remote working environment.

Qualifications

  • Fluency in Finnish: Showcase your proficiency in the Finnish language, ensuring effective communication with our customers.
  • Adaptability to Remote Work: Demonstrate your ability to excel in a remote work setting, showcasing your commitment to delivering results independently.
  • Customer Service Experience: While prior customer service experience is not mandatory, it is advantageous and contributes to your success in this role.

Perks

  • Remote Work in Greece: Enjoy the flexibility of remote work from the beautiful backdrop of Greece, blending work and leisure seamlessly.
  • Relocation Package: For candidates relocating from abroad, we offer a comprehensive package, including flight tickets to Athens and accommodation assistance, enabling you to enjoy the relocation benefits while working remotely.
  • Competitive Salary: Receive a competitive salary reflective of your contributions and dedication to providing exceptional customer service.
  • Health and Life Insurance: Comprehensive coverage to prioritize your health and well-being, providing peace of mind as you focus on your career.


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