Finnish Language Customer Support Specialist

3 weeks ago


Athens, Attica, Greece Eco Plus Solutions AB Full time

About the Role:

We are seeking a highly skilled Finnish Speaking Customer Advisor to join our team in Athens. As a key member of our customer support team, you will be responsible for providing exceptional service to our Finnish-speaking customers.

Key Responsibilities:

  • Provide on-site support to Finnish-speaking customers, addressing inquiries, booking requests, and travel-related concerns.
  • Employ your fluent Finnish language skills for effective, in-person communication, ensuring clarity and understanding.
  • Resolve customer issues promptly, aiming to exceed expectations and enhance their overall experience.
  • Acquire a strong understanding of our travel products and services, offering accurate information and recommendations.
  • Collaborate with colleagues and other teams to ensure seamless customer service and contribute to continuous improvement initiatives.

Requirements:

  • Fluency in Finnish (written and spoken): Showcase your proficiency in Finnish, ensuring effective communication with customers.
  • Adaptability to On-Site Work: Demonstrate your ability to excel in an on-site work setting, emphasizing your commitment to providing outstanding service in person.
  • Customer Service Experience (Beneficial but Not Mandatory): While previous customer service experience is advantageous, it is not mandatory and won't hinder your success in this role.

Perks:

  • On-Site Work in Athens: Immerse yourself in the vibrant culture and history of Athens while working in our dynamic office environment.
  • Relocation Package: For those relocating from abroad, we offer a comprehensive package, covering flight tickets to Athens and accommodation assistance.
  • Competitive Salary: Enjoy a competitive salary reflecting your dedication and contributions to providing outstanding customer service.
  • Health and Life Insurance: Comprehensive coverage ensures your health and well-being, providing peace of mind as you focus on your career.


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