Senior Customer Relationship Manager

2 days ago

Athens, Attica, Greece beBeeInsurance Full time
Account Manager Position

We are seeking a highly skilled and experienced Account Manager to join our team. In this role, you will be responsible for managing customer relationships, identifying new business opportunities, and providing exceptional customer service.

Main Responsibilities:

  • Proactively manage all post-sales customer communications, delivering high-quality support and comprehensive information across all aspects of insurance services.
  • Actively contribute to the performance and development of the assigned customer portfolio, with a focus on up-selling and cross-selling.
  • Negotiate policy renewals directly with customers and/or brokers, demonstrating strong understanding of contractual terms.
  • Focus on building long-term relationships, identify opportunities to grow existing accounts and support the generation of new business through a customer-centric and consultative approach.
  • Act as the main point of contact for customer and broker inquiries, resolving issues efficiently and professionally.
  • Collaborate closely with internal teams (Underwriting, Sales, Claims) to ensure smooth policy management and quick resolution of pending matters.
  • Continuously build product and technical knowledge by working closely with the Product Expert and other team members.

Qualifications:

  • Bachelor's degree in Law is required to ensure understanding of contract terms and legal documentation.
  • Additional studies in Economics, Business, Finance, or Accounting will be considered a plus.
  • Solid experience in a relevant role in the Credit Insurance market. Alternatively, proven experience in the Factoring, Corporate Banking areas is required.
  • Exhibit high level of customer orientation and focus, prioritizing customer satisfaction.
  • Attention to detail, with the ability to work quickly and accurately, adapting to new insights.
  • Ability to prioritize tasks, multitask effectively, and work under pressure.
  • Strong negotiation and communication skills, both written and verbal, with fluency in English.
  • Maintain a positive attitude and foster cooperative interaction with all stakeholders.

  • Senior Customer Service Manager

    2 days ago

    Athens, Attica, Greece beBeeLeadership Full time

    Senior Customer Service ManagerWe are looking for a seasoned Senior Customer Service Manager to lead our inbound call center operations, driving performance and fostering a high-performing team culture.Your Key ResponsibilitiesOversee and coach a team of customer service representatives, ensuring they meet or exceed performance targets.Analyze key...

  • Building Long-Term Customer Relationships

    1 day ago

    Athens, Attica, Greece beBeeAccounting Full time

    Job DescriptionWe are seeking a seasoned Account Manager to join our team.The role will report to the Head of Sales and be responsible for building and maintaining long-term relationships with key customers to achieve sales and revenue goals.This position requires a deep understanding of the customer's business, industry, and needs.Develop and maintain...

  • Commercial Relationship Builder

    2 days ago

    Athens, Attica, Greece beBeeInsurance Full time

    Account Manager Role OverviewWe are seeking a highly motivated Account Manager to join our team. In this role, you will be responsible for managing customer relationships, identifying opportunities for growth, and delivering exceptional service.Main Responsibilities:Manage all post-sales customer communications proactively, ensuring high-quality support and...

  • Senior IT Project Manager Position

    2 days ago

    Athens, Attica, Greece beBeeITProjectManager Full time

    Job Title:Senior IT Project ManagerWe are seeking a skilled Senior IT Project Manager to join our team. As a seasoned project manager, you will be responsible for leading small to medium-scale IT projects and collaborating with large technical teams to achieve engagement objectives.Key Responsibilities:Manage various projects, including enterprise...

  • Service Delivery Manager

    5 days ago

    Athens, Attica, Greece Performance Technologies Full time

    We are looking for a Senior Services Delivery Manager who will be responsible for ensuring the efficient delivery of services to clients, managing overall delivery commitments, and leading escalation management. This role requires someone who can promote customer satisfaction through proactive issue management and act as the principal contact for handling...

  • Senior Export Manager

    2 days ago

    Athens, Attica, Greece beBeeExport Full time

    Job DescriptionWe are seeking a highly experienced and results-driven Senior Export Manager to lead our lubricants export strategy.Key Responsibilities:Develop and implement an effective export strategy for our lubricants product line, ensuring maximum profitability and growth in global markets.Manage relationships with key international clients and...

  • Customer Success Manager

    7 days ago

    Athens, Attica, Greece Unimed Maritime Solutions Full time

    UNIMED is the industry leader in the Maritime Industry by Delivering the Platform of Choice for Integrated Health, Wellness and Compliance Solutions. We are committed to delivering high-quality compliance and services to empower the health and wellbeing of everyone at sea. As we grow our Commercial team, we are seeking passionate individuals with a strong...

  • Sales Growth Specialist

    2 days ago

    Athens, Attica, Greece beBeeAccount Full time

    Senior Business Development ManagerWe are seeking a seasoned Senior Business Development Manager to lead the growth of our business in Athens.The ideal candidate will have a strong track record of managing and developing customer accounts, achieving sales targets, and strengthening long-term relationships with key clients in the designated market.Job...

  • Senior Software Solutions Consultant

    2 days ago

    Athens, Attica, Greece beBeeSoftware Full time

    Senior Software Solutions ConsultantPatrique Mercier Recruitment is a leading recruitment agency specializing in matching talented individuals with exceptional career opportunities. We are currently seeking a Senior Software Solutions Consultant to join our Business Software & CRM Solutions Department.This role is perfect for professionals who have a strong...

  • Strategic Customer Growth Lead

    1 day ago

    Athens, Attica, Greece beBeeSuccess Full time

    Customer Success LeaderThe company is looking for a skilled Customer Success Leader to oversee the customer lifecycle post-sale, focusing on retention, expansion, and customer advocacy across various segments. This role will lead regional teams in the Americas and Rest of World to drive world-class outcomes through a combination of 1-to-many programs and...