Building Long-Term Customer Relationships

1 day ago

Athens, Attica, Greece beBeeAccounting Full time
Job Description

We are seeking a seasoned Account Manager to join our team.

The role will report to the Head of Sales and be responsible for building and maintaining long-term relationships with key customers to achieve sales and revenue goals.

This position requires a deep understanding of the customer's business, industry, and needs.

  • Develop and maintain strong relationships with key B2B customers.
  • Act as the main point of contact for key accounts and ensure customer satisfaction.
  • Visit customers stores and arrange meetings to discuss topics regarding business flow, cooperation, targets, and growth plans.
  • Develop customers' sales teams product knowledge and sales expertise through training seminars.
  • Work towards achieving sales targets and KPIs.
  • Collaborate with internal teams, including sales, marketing, customer service, logistics, and project teams, to meet customer needs.
  • Inform customers about present or future phase out products, successors, new portfolios.
  • Maintain customer account receivables in cooperation with credit control. Communicate with customers about open payments.
  • Provide customer technical support in daily business and projects working together with the project team and CSC.
  • Negotiate contracts and agreements with key customers.
  • Ensure that contractual terms are favorable for both parties.
Requirements

To be successful in this role, you will need:

  • A Bachelor's degree, preferably in Electrical/Mechanical Engineering or otherwise in Business Administration, Marketing, or a relevant field.
  • Proven experience as an Account Manager, either in the lighting industry or building materials, or in the construction field.
  • Ability to analyze data and draw meaningful insights.
  • Negotiation and contract management skills.
  • Excellent communication and interpersonal skills.
  • Relationship building skills.
  • Strategic thinking.
  • Time management and organizational skills.
Benefits

We offer:

  • Competitive salary.
  • Bonus scheme.
  • Company car and travel expenses.
  • Laptop and mobile phone.
  • Medical plan.
  • A stable, international, and inclusive work environment.

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