Senior Business Development Professional

1 day ago

Athens, Attica, Greece beBeeCustomerSuccess Full time

About TTEC, we believe in making customers happy. That's all we do. We've been doing it since 1982. We help companies build engaged customer experiences using a combination of technology and humanity. We talk to millions of customers every day on behalf of leading brands. These exceptional customer experiences start with you.

We're looking for someone to join our sales team as a Customer Success Account Manager. As a key player in our sales cycle, you'll be responsible for qualifying leads and initiating contact with potential customers. This role involves daily responsibilities such as prospecting, proactively engaging with existing accounts, qualifying opportunities, and closing deals. You will also have the opportunity to leverage your expertise to upsell and cross-sell to our valued clients, driving additional revenue and fostering long-term relationships.

Job Description
  • Proactively engage with book of business accounts to identify new business opportunities and grow existing relationships.
  • Qualify leads and initiate contact with potential customers through effective communication and relationship-building skills.
  • Cultivate and nurture long-term customer relationships by understanding their business objectives and advising them on how to achieve success.

You'll report to a Team Lead or Sales Manager and play an essential role in our sales cycle. Your daily responsibilities will encompass prospecting, proactively engaging with existing accounts, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross-sell to our valued existing clients, driving additional revenue and fostering long-term relationships.

Your success will be measured by your ability to drive revenue growth, expand product adoption, and deliver exceptional customer experiences. If you're passionate about driving customer success and maximizing sales opportunities, this role is for you.

Key Responsibilities
  • Identify and pursue new business opportunities to drive revenue growth.
  • Develop and execute strategies to expand product adoption and increase customer retention.
  • Maintain accurate records of customer interactions and track progress towards sales targets.
Benefits

We offer a supportive work environment, professional development opportunities, and a competitive compensation package. Our company values diversity and inclusion, and we strive to reflect the communities we serve. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.

What We Offer
  • A global team of curious lifelong learners guided by our company values.
  • An inclusive culture and community-minded organization where giving back is encouraged.
  • A Monday-Friday work week (no weekend shifts).
  • Paid time off (PTO) and wellness and healthcare benefits.

We are proud to be an equal opportunity employer and welcome applicants from diverse backgrounds. If you're looking for a challenging and rewarding career opportunity, we encourage you to apply.

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