Logistics Customer Service Representative

1 day ago


Athens, Attica, Greece beBeeHebrewSpeaking Full time

As a Hebrew Speaking Customer Service Representative for Logistics, you will play a vital role in ensuring the smooth and efficient processing of logistics and shipping inquiries.

Key responsibilities include providing exceptional customer support to Hebrew-speaking clients through various communication channels, assisting customers with inquiries related to logistics and shipping processes, and documenting customer interactions accurately in our system.

Responsibilities
  • Customer Support
  • Provide timely and accurate information to customers regarding logistics and shipping processes.
  • Document customer interactions accurately in our CRM system.
  • Team Collaboration
  • Work collaboratively with team members to ensure efficient shipping operations and enhance customer satisfaction.
  • Professional Development
  • Engage in ongoing training to stay updated with industry trends and service improvements.
Requirements

To be successful in this role, you will need:

  • Fluency in Hebrew (written and spoken).
  • A strong commitment to delivering high-quality customer service.
  • Previous experience in customer support, particularly in logistics or shipping, is a plus but not mandatory.
  • Exceptional communication and interpersonal skills.
  • A proactive team player with a positive attitude.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work effectively in a fast-paced environment.
Benefits

As a valued member of our team, you will enjoy:

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package (flight, transfer and hotel)
  • Free Greek Lessons, discounts and other perks


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