Polish Customer Support Specialist for Subscription Services
1 day ago
Purpose
- Provide top-tier customer support to Polish-speaking clients through phone, email, and chat.
- Help customers with subscription inquiries, account updates, and service-related issues.
- Solve customer complaints efficiently and maintain a high level of satisfaction.
- Document all customer interactions in the CRM system accurately and thoroughly.
- Collaborate with other teams to enhance customer satisfaction and service delivery.
- Stay updated on the latest trends in subscription-based services to provide current information to customers.
Requirements
- Fluency in Polish and English; knowledge of additional languages is beneficial.
- Experience in customer support, especially in subscription-based services or related fields.
- Exceptional verbal and written communication skills.
- Strong problem-solving abilities focused on customer satisfaction.
- Familiarity with CRM systems and proficiency in standard office software.
- Ability to work independently and as part of a team in a dynamic environment.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Many Extras
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