Music Industry Liaison Specialist

1 day ago


Athens, Attica, Greece beBeeCustomer Full time
Spanish Speaking Customer Support Representative

We are seeking a highly skilled and customer-focused Spanish speaking representative to join our team in the Music Streaming Platform Department.

As a Spanish speaking customer support representative, you will provide exceptional support to our Spanish-speaking customers, assisting them with inquiries related to the music streaming service. Your focus will be on delivering top-notch customer service while helping users make the most of their music experience.

  • Deliver outstanding customer support to Spanish-speaking clients via phone, email, and live chat.
  • Assist customers with account setup, music library inquiries, and troubleshooting technical issues.
  • Handle customer complaints and resolve them efficiently to ensure satisfaction.
  • Document all customer interactions accurately in our CRM system.
  • Collaborate with cross-functional teams to communicate user feedback and improve service delivery.

To succeed in this role, you will require:

  • Fluency in Spanish and English; additional language skills are a plus.
  • Previous experience in a customer support role, preferably in the music or streaming industry.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a proactive customer-oriented approach.
  • Familiarity with CRM systems and proficiency in standard office software.

Join our vibrant team and enjoy the following benefits:

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package (flight, transfer and hotel)
  • Many Extras


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