
Italian Speaking Customer Service Agent
1 day ago
Music Lover and Support Specialist Wanted
We are seeking a highly skilled and enthusiastic Music Lover and Support Specialist to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional support to music streaming platform users.
About the Role- Provide top-notch support to Italian-speaking users via phone, email, and live chat.
- Assist customers with account management, playlist creation, and troubleshooting technical issues.
- Efficiently resolve user complaints and inquiries to ensure satisfaction.
- Fluency in Italian and English; additional languages are a plus.
- Experience in customer support, especially in the digital or music industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills and a customer-centric approach.
- Familiarity with CRM systems and proficiency in standard office software.
- A passion for music and technologies related to streaming services.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer and hotel)
- Many Extras
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