Italian Customer Service Representative
18 hours ago
Key Role: Italian Speaking Customer Service Representative
We are seeking a highly motivated and customer-focused Italian Speaking Customer Service Representative to join our team in Athens, Greece. In this role, you will be responsible for providing exceptional support to Italian-speaking customers via various communication channels.
Responsibilities:
- Deliver outstanding customer service by responding promptly and efficiently to customer inquiries and resolving issues effectively.
- Manage and maintain accurate records of customer interactions in our CRM system to ensure seamless tracking and reporting.
- Develop and maintain in-depth knowledge of our products and services to provide proficient assistance to customers.
- Collaborate with colleagues to enhance service delivery and improve customer experiences.
Requirements:
- Fluency in both written and spoken Italian and English is essential.
- Excellent communication and interpersonal skills with a focus on customer satisfaction.
- Able to work effectively in a fast-paced environment and adapt to changing priorities.
- Prior experience in customer service is an advantage but not mandatory.
- Proactive and adaptable individual with strong problem-solving skills.
Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary
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