Become an Italian Customer Service Representative
1 day ago
Italian Customer Service Representative Opportunity
Patrique Mercier Recruitment FR is pleased to present an exciting chance for a customer service representative who speaks Italian and has a passion for technology. This role involves providing excellent service to Italian-speaking clients via various communication channels.
Job Responsibilities- Deliver exceptional customer experiences to Italian-speaking clients, addressing their inquiries related to electronic products and services.
- Assist clients with order processing, product information, and technical support.
- Troubleshoot issues and provide effective solutions to enhance customer satisfaction.
- Handle customer complaints professionally, ensuring timely resolutions and maintaining customer loyalty.
- Stay informed about the company's products, promotions, and policies to provide accurate assistance.
- Document all customer interactions clearly and maintain detailed records for continuous improvement.
- Collaborate with other teams to resolve complex customer inquiries effectively.
- Fluency in Italian and English, with excellent written and verbal communication skills.
- Previous experience in customer service, especially in the electronics or technology industry, is preferred.
- Strong problem-solving skills and the ability to handle technical inquiries.
- Excellent interpersonal skills and a customer-centric attitude.
- Proficiency in customer service software and Microsoft Office Suite.
- Detail-oriented with strong organizational abilities.
- Ability to work effectively in a fast-paced environment and as part of a team.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer and hotel)
- Free Greek Lessons, discounts and other perks
This opportunity requires a customer-focused individual who is passionate about delivering exceptional service and can adapt to a dynamic work environment.
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