Italian Speaking Customer Service Representative Opportunity
24 hours ago
Imagine yourself in a role that combines your passion for technology with your language skills. As an Italian-speaking customer service representative, you will be the voice of our company, ensuring that every interaction is seamless and satisfying.
Job DescriptionWe are seeking a highly motivated and enthusiastic individual to join our team as an Italian-speaking customer service representative. In this role, you will be responsible for providing exceptional customer support via phone, email, and chat channels in Italian. You will assist customers with questions and concerns related to electronic products and services, handle customer complaints, and resolve issues with professionalism and empathy.
Responsibilities- Customer Support: Provide top-notch customer service support via phone, email, and chat channels in Italian.
- Product Knowledge: Assist customers with questions and concerns related to electronic products and services.
- Issue Resolution: Handle customer complaints and resolve issues with professionalism and empathy.
- Documentation: Document interactions accurately and maintain records using our CRM system.
- Team Collaboration: Collaborate closely with team members to enhance customer satisfaction and service quality.
- Language Skills: Fluency in Italian (both spoken and written) is essential.
- Communication Skills: Strong communication and interpersonal skills.
- Experience: Prior experience in customer service, particularly in the electronics or technology sector, is a plus.
- Problem-Solving Skills: Excellent problem-solving skills with a focus on delivering customer satisfaction.
- Teamwork: Ability to work in a team-oriented environment while meeting individual performance goals.
- Private Health Insurance: We offer private health insurance to ensure your well-being.
- Training & Development: Our comprehensive training program will help you grow professionally and personally.
- Performance Bonus: Receive a bonus based on your performance.
- Extra Salaries: Enjoy two extra salaries per year.
- Fully Paid Training: Get fully paid training to enhance your skills.
- Great Salary: Earn a great salary for your hard work.
- Fully Paid Relocation Package: We cover all costs associated with relocation.
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