Italian Speaking Customer Service Representative

23 hours ago

Athens, Attica, Greece beBeeCustomer Full time
Customer Service Professional

Are you a passionate customer service expert looking to expand your professional horizons in Greece? We invite you to join our team as an Italian Speaking Customer Service Agent, where you will have the opportunity to deliver exceptional service to Italian-speaking clients.

This role offers a fully paid relocation package, allowing you to relocate to Greece and immerse yourself in a rich cultural experience. As a key member of our customer service team, you will assist clients by addressing their inquiries and providing outstanding support.

We are seeking a dedicated and proactive individual with excellent communication skills, fluent in both Italian and English. If you possess a positive mindset, a genuine enthusiasm for assisting customers, and a willingness to relocate to Greece, we would love to hear from you.

Responsibilities:
  • Deliver Exceptional Customer Service: Provide top-notch service to Italian-speaking clients through phone, email, and chat interactions.
  • Resolve Inquiries and Issues: Efficiently address customer concerns and resolve issues, ensuring a satisfactory experience.
  • Maintain Product Knowledge: Develop a comprehensive understanding of our products and services to effectively assist customers.
  • Document Interactions: Accurately document customer interactions in our CRM system.
  • Collaborate with Team Members: Work collaboratively with team members to foster a supportive and effective working environment.
  • Participate in Training: Continuously enhance your knowledge and skills through ongoing training and development opportunities.
Requirements:
  • Language Proficiency: Fluent in Italian and English, both written and spoken.
  • Communication Skills: Excellent communication skills with a focus on customer satisfaction.
  • Teamwork: Able to thrive in a fast-paced, team-oriented environment.
  • Customer Service Experience: Prior customer service experience is a plus but not mandatory.
  • Interpersonal Skills: Proactive approach and strong interpersonal skills.
  • Relocation: Willingness to relocate to Greece and adapt to a new culture.
  • Attitude: Positive mindset with a genuine enthusiasm for assisting customers.
Benefits:
  • Private Health Insurance:
  • Training & Development:
  • Performance Bonus:
  • Fully Paid Training:
  • Great Salary:
  • Fully Paid Relocation Package:

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