German Speaking Music Streaming Platform Support Representative
1 day ago
Combine your passion for music and customer service skills in this exciting role.
">As a Music Support Specialist, you will be the primary point of contact for German-speaking customers with inquiries related to our music streaming services. You will provide exceptional support and ensure they have a seamless experience.
This is an excellent opportunity for music enthusiasts who love helping others enjoy their favorite tracks. If you are ready to make a difference in the music industry, we want to hear from you.
Responsibilities:- Provide top-notch customer support via email, phone, and chat.
- Assist customers with inquiries regarding music streaming features and services.
- Ensure customer interactions are well-documented in our CRM system.
- Collaborate with team members to meet service goals and enhance overall customer satisfaction.
- Participate in ongoing training to stay updated on new features and industry trends.
- Fluency in German (written and spoken) is essential.
- A strong passion for music and the streaming industry.
- Previous experience in customer support is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong problem-solving abilities and attention to detail.
- Capability to work effectively in a fast-paced environment.
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer and hotel)
- Free Greek Lessons, discounts and other perks
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